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Security & Compliance
Designed to protect your store's data, customer conversations, and business knowledge without disrupting how you operate.
Security & Compliance
Privacy and Control

Your data stays yours

Promise
Your store data, customer conversations, and business knowledge belong to you — not Noah AI Assistant. We do not use your data to train public models or other customers’ assistants.
How we do it
  • Content is isolated per account
  • No cross-store or cross-tenant training
  • Data removal supported on request
  • Clear data separation by design

AI without the leak risk

Promise
Noah AI Assistant answers questions without exposing your data beyond what’s necessary to respond. Your data is processed to generate answers, not stored for unrelated use.
How we do it
  • Real-time inference by default
  • No long-term chat storage unless enabled for analytics
  • Private processing with trusted AI infrastructure
  • AI features can be limited or disabled by configuration

Controlled access, predictable behavior

Promise
Noah AI Assistant behaves consistently — no unexpected changes, no silent updates that affect your store. What you test during the trial is what runs in production.
How we do it
  • Same product in trial and subscription
  • Versioned updates with clear visibility
  • No sudden behavior changes without notice
  • Brand DNA and content settings remain under your control

Built for trust at scale

Promise
Noah AI Assistant is designed to meet the expectations of serious e-commerce businesses — from growing brands to global operations. Security is built into the foundation, not added later.
How we do it
  • Cloud infrastructure with industry-standard protections
  • Encrypted data handling in transit and at rest
  • Regular platform monitoring and access controls
  • Privacy- and security-first architecture from day one
Security & Privacy — Noah First